FAQs

HOW DO YOU SOURCE YOUR PRODUCTS?

Some pieces are from our own collection, while others are sourced on travels or online, from all over the world. 

TAG only sells garments once they have been authenticated. 

All the sales are final. No product can be returned.

WHERE DO YOU SHIP?

We sell worldwide with International Express shipping (3-4 business days) at a 20£ flat rate. Custom taxes and import fees may incur and are to be paid by the customer. 

 

WHAT HAPPENS IF MY PACKAGE GETS RETURNED TO YOU? 

We ship all packages with signature required unless specifically noted. If the product gets returned to us, the customer will have to pay in for the item to be re-delivered. Please contact us at thearchivegallery1@gmail.com to arrange a return.

 

DO YOU ACCEPT RETURNS?

All sales are final with no exceptions. Therefore, we ask you to thoroughly check product pictures and measurements. For any additional queries, do not hesitate to contact us at thearchivegallery1@gmail.com or DM us on Instagram.

 

DO YOU BUY PRE-LOVED ITEMS?  

We do! Send us an email at thearchivegallery1@gmail.com or DM us on Instagram . If it matches our personal taste, it will be showcased on the store.

 

WHAT IS YOUR RANKING SYSTEM? 

PERFECT	Item appears as new.
VERY GOOD	Item has little wear and not any major damages. Any flaws are noted in the description.
GOOD	Item shows signs of wear, yet in good vintage conditions. Any flaws are noted in the description.
FAIR	Item has been worn extensively. Any flaws are noted in the description.

 

HOW DOES SIZING WORK? 

As the products are vintage and sourced from a variety of countries, therefore label sizes are most times unique to the year and location of production. For such a reason, we have added the measurements of each item in the description. Take a look at the measuring guide down below.